Services for Businesses

Business Communications Services

• Vision / Mission Strategic Development
• Internal Communication PLATFORMING™
• Marketing and Communication Plans
• Change Management Strategy and Plans

Business Workshops

• Proactive Customer Service and Leadership
• Proactive Customer Service For Staff
• Communicating Your Vision
• Communicating On Purpose
• Communicating With Angry Individuals
• The Consensus Builder™

Services for Libraries

Library Mentoring

• Leadership Mentoring: 1 - on – 1
• Staff & Team Mentoring
• Management Team and Board Facilitation
• The Consensus Builder™

Library Workshops

• Proactive and Roving Customer Service for Library Managers
• Proactive and Roving Customer Service for Library Staff
• Roving Dynamics for Library Managers
• Roving Dynamics for Library Staff
• Communicating With Angry Individuals at the Library
• Communicating On Purpose at the Library
• The Consensus Builder™

Follow-up Program

Behaviour Style