On Wednesday Feb. 24th I will be presenting a Pre-Conference Workshop at the Ontario Library Association Super Conference.

Workshop Title: Best Foot Forward: Pro-active Service and Roving 2.0

Date/Time: Wed. Feb. 24th, 2010, 9:30 AM – 4:00 PM

Location: Metro Toronto Convention Centre, 255 Front St. West, Toronto Ontario

Fee: OLA members $125, Non-Members $165

Register via the Ontario Library Association at http://www.accessola.com/ola/bins/content_page.asp?cid=5

Workshop description:

Best Foot Forward: Pro-active Service and Roving 2.0

The use of roving reference has been in practice in libraries for several years and much has been learned.  As one of the pioneers, Joan has travelled to the United States, Australia, and throughout Canada, leading libraries in their implementation of the concept.
In this new 2010 version of her practical and entertaining workshop, Joan reveals what libraries have shared with her about the most common challenges they face when trying to implement roving. More importantly, she will share updates on the latest and best tips, practical approaches, tools, and solutions she has seen libraries use to overcome their challenges.
You will walk away with
1. Current, practical approaches, tips and techniques
2. Common obstacles and pitfalls, and how to avoid them
3. Answers to your own specific questions about roving reference in your library
4. A comprehensive list of URL’s of pertinent articles, presentations, white papers, and more