Bridge the Gap

Thu. 25 Nov 2010 – Fri. 26 Nov 2010, The iSchool Institute,

140 St. George Street, Toronto, Ontario M5S 3G6

One of the most critical skills we all need to master in today’s competitive, fast-paced environment is the ability to interact effectively with many different types of people. Whether you’re providing service to the public, building relationships with colleagues, trying to improve staff engagement, or seeking approval for a project or funding, the ability to influence and communicate well with all types of people is critical to success.

The truth is, many of us have developed communication patterns which do not serve us well, which can greatly hinder productivity, teamwork and even our careers. Have you felt frustrated by a negative response to your communication? Are you losing patience because you think you are communicating clearly but others don’t seem to “get it”?  Have you had trouble getting your projects or ideas approved? In this new, dynamic 2-day course, The Human Factor: Achieving Results Through Insightful Communication, Joan addresses these and other challenges, by first providing insight into the 4 Behaviour Styles, then providing effective communication approaches to help Executives, Managers, Supervisors (and those who wish to be promoted to Management) learn how to apply this knowledge to make more effective, conscious communication choices.

This 2-day course, presented at the University of Toronto iSchool Institute by Joan Giannone, President of Mentor Group Training is insightful and engaging, full of many “Aha!” moments. It will have a profoundly positive effect on your future communication effectiveness, persuasiveness and even leadership skills. For more information and to register for this exciting workshop, see  http://tinyurl.com/TheHumanFactor-Ischool.